Payments and Donations Site

To access secure payment options, see the menu or Available Services section. For assistance: customerservice@hillsboroughnc.gov.

To sign in or register for an account, use the Sign In/Register button.

Payments also may be made using a credit or debit card by calling 833-262-5902 toll-free 24 hours a day. The pay-by-phone option does not accept check payments. 

Key information

• Rates ― Water and Sewer Rates
• Billing information ― Water and Sewer Billing and Adjustments
• Water assistance ― For eligibility or donating, see Water Assistance. This site accepts one-time donations.

Information on available services

Pay a Water and Sewer Bill ― Use to view utility bills online, set up automatic payments from debit or credit cards, sign up for text alerts or register for bills by email. Payment is reflected immediately. Options are:

• Quick Pay ― Pay without a login account. Each use requires billing account number and last payment amount.
• Login Account ― Create and pay with this to see transaction histories. Setup requires billing account number and last payment amount.

Make a One-Time Payment or Donation ― Use to make a variety of payments or donations. An email address is required. Do not use if you have received an invoice from the town or to pay a water and sewer bill.

Pay an Invoice ― Use if you have received an invoice from the town, such as for room occupancy or food and beverage taxes ― not a water and sewer bill. See above on Quick Pay and Login Account options.